Privacy Policy

Last updated: August 16, 2025

1. Information We Collect

1.1 Information You Provide

• Contact details (name, email, phone, company, role)
• Account details (username, password)
• Project and support inquiries (messages, attachments)
• Billing details (billing name, address; limited payment info as described below)

1.2 Information Collected Automatically

• Device and usage data (IP address, browser, OS, pages viewed, timestamps, referring URLs)
• Cookies and similar technologies (see “Cookies & Tracking Technologies”)

1.3 Information from Third Parties

• Service providers (analytics, payment processors, customer support tools)
• Public sources and partners (where lawful)

2. How We Use Your Information

• Provide, operate, and improve our products and services
• Process transactions and send related information, including invoices and confirmations
• Respond to requests, provide support, and communicate important updates
• Personalize content and measure website performance
• Detect, prevent, and address security or technical issues
• Comply with legal obligations and enforce our Terms
• Send marketing communications where permitted (you can opt out at any time)

3. Legal Bases for Processing (EEA/UK)

• Contract: To deliver services you request
• Legitimate interests: To secure, improve, and market our services
• Consent: For certain cookies/marketing where required
• Legal obligation: To comply with applicable laws

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to run our site, remember preferences, and analyze traffic.
You can manage cookies via your browser settings. Some features may not function without certain cookies.

5. Analytics

We use analytics services to understand usage patterns and improve performance. These providers may collect
information sent by your device or browser and use cookies to measure interactions with our site.

6. Payments

We use third-party payment processors. We do not store full card numbers. Processors handle your payment data in
accordance with their own privacy policies and applicable standards (e.g., PCI DSS).

7. How We Share Information

• Vendors & Service Providers: For hosting, analytics, payments, support, communications
• Business Transfers: In connection with a merger, acquisition, or asset sale
• Legal: To comply with law, enforce our terms, or protect rights and safety
• With Your Consent: As directed by you

8. Data Retention

We retain information only as long as necessary for the purposes outlined in this Policy, to comply with legal
obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use
appropriate safeguards (e.g., standard contractual clauses).

10. Security

We implement technical and organizational measures designed to protect your information. However, no method of
transmission or storage is completely secure.

11. Children’s Privacy

Our services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly
collect personal information from children.

12. Your Privacy Rights

12.1 EEA/UK

Subject to law, you may have the right to access, correct, delete, restrict, or object to processing, and to data
portability. You also have the right to lodge a complaint with a supervisory authority.

12.2 California (CCPA/CPRA)

California residents may have the right to know, delete, correct, and opt-out of certain sharing or selling of personal
information, and the right to limit use of sensitive personal information.

12.3 Exercising Your Rights

To make a request, contact outreach@tackonlabs.com. We may verify your identity before responding.

13. Marketing Communications

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting
outreach@tackonlabs.com. We may still send non-promotional messages (e.g., service notices).

14. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Our services currently do not respond to DNT signals.

15. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

16. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

17. Contact Us

If you have questions about this Policy or our data practices, contact us at:

Email:outreach@tackonlabs.com
Company: Tackon Labs